Privacy Policy

Last updated: August, 2021


New York City Center (sometimes referred to as “we” or “us” throughout this policy) is committed to safeguarding your privacy online. New York City Center does not collect personal information about individuals, such as names and mailing or email addresses, unless the individual knowingly provides it. In choosing to provide this information, and/or by using the website www.NYCityCenter.org (the “Website”), you agree to be bound by the terms and conditions of the New York City Center Privacy Policy (sometimes referred to as the “Privacy Policy”) outlined below.  We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. Your continued use of the Website following the posting of any changes to this Privacy Policy means you accept such changes. We ask that our visitors periodically review this page to ensure familiarity with the most current version of our Privacy Policy.  If you have any questions or comments about this Privacy Policy or our privacy practices, you can contact us at info@NYCityCenter.org (please include the word "privacy" in the subject line).

Usage Data
When you visit the New York City Center website, our servers automatically collect information including information about the IP address from which you access the site (an IP address is the number that is automatically assigned to your computer whenever you are surfing the web), the pages you visit, the date and time you access our site, and the type of browser and operating system that you are using. We use this information to better understand how our site is used and we may use it to guide us on what updates and enhancements to make. This information is compiled and analyzed on an aggregated basis, rather than on an individual basis. 

Email and Other Content
You may choose to provide us with personal information in an email message to one of the addresses listed throughout our site. We customarily use this information only to respond to your message.

New York City Center offers visitors the opportunity to subscribe to our email club. If you subscribe, you will receive newsletters and/or information on New York City Center.   If you are purchasing tickets to an event that is being presented at our facilities by a third-party producer or presenter, or another organization, (i.e., not New York City Center), you may have the option to receive emails from the event producer or presenter about their current and future events.  These third-party producers, presenters and organizations are referred to as “Third-Party Presenters” throughout this policy.   Ticket purchasers will also receive emails to confirm their transactions.  Any information you choose to provide may be used for marketing and promotional purposes and we may use cookies to track the pages on our site that you visit.  Email addresses that we collect for the New York City Center email club are never shared, rented or sold to third parties, other than certain Third Party Presenters.  However, Third-Party Presenters may have their own policies that differ from the policies of New York City Center, and New York City Center is not responsible for the policies or practices (privacy or otherwise) of any Third-Party Presenters.

Other Personally Identifiable Information That We Collect
New York City Center collects personally identifiable information about you that you voluntarily submit to us. We may collect this information in a variety of ways, including without limitation when you subscribe to our email club (as described above) or post or submit content on the Website. You may visit the Website anonymously, and you may always refuse to supply personally identifiable information, although it may prevent you from using certain features on the Website.  For example, you may not be able to purchase tickets to events at New York City Center without supplying personal information. The personally identifiable information which you may voluntarily provide to us and we may collect may include, without limitation:

  • Your name, address, email address, profession, and telephone number.
  • Any content (e.g., comments, photographs, information, and other materials) that you post on the Website or submit to us on the Website.
  • Communications between you and us (e.g., emails).

User Content and Communication with Us
Any material or communications you post or submit on the Website or transmit to us by email, including, without limitation, any information, photographs, data, questions, comments, or suggestions, will be treated as non-confidential and non-proprietary and may be used by us for any purpose, including, without limitation, reproduction, disclosure, transmission, publication, broadcast and posting.

Opt-Out Process
To opt-out of any future promotional messages from us, either electronic or otherwise, you should send an unsubscribe request to us at info@NYCityCenter.org.  We will process your request within a reasonable time after receipt.

Protection for Children
New York City Center does not solicit personal information from children. Visitors under thirteen years of age should remember that they are required to obtain an adult's permission before submitting any personal information to this Website or any other website. We do not seek to collect personally identifiable information from children under the age of 13. When we become aware that personal information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database. If you believe that we might have collected any information from or about a child under the age of 13, please contact us at info@NYCityCenter.org.

Cookies and Similar Technologies
We may use “cookies,” “device identifiers” or similar types of technology (e.g., pixels tags, web beacons, clear GIFs, and local storage) to collect information about your use of the Website, such as pages you have visited, content you have viewed and search queries you have run. We may use this information to help us enhance the efficiency and usefulness of the Website and for other purposes to make your visit more convenient or to enable us to enhance the Website. Cookies are small files of information that are stored on your computer's hard drive by your Web browser, and “device identifiers” are files that are stored on your mobile device that identify your device. The cookies we use do not contain any personal information. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept or blocks them or other types of local data storage. If you block cookies or other types of local data storage you may not be able to use certain Website features or functions on the New York City Center Website.  

Third-Party Cookies and Advertising
Third-party vendors that New York City Center engages, including but not limited to Google Inc., may use cookies device identifiers, or similar technologies to serve ads based on a user’s prior visits to our Website, or for other purposes.  This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or another form.  You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.  You may also use a browser plugin to opt-out of remarketing advertising. In addition, we may use third parties to provide products and services that support the Website, such as by allowing you to share content or tracking aggregate usage statistics (e.g., Google Analytics).  We do not control these third-party technologies and their use is governed by the privacy policies of the third parties using such technologies.

To learn more about advertising networks and how to opt out of sharing information with them, visit optout.networkadvertising.org and optout.aboutads.info.  Residents of the European Economic Area (EEA) can find additional information about their choices with respect to advertising networks and online behavioral advertising by visiting www.youronlinechoices.com. 

How We Use Your Information
In addition to other specific uses that we describe in this Privacy Policy, we may use any information that we collect (including personally and non-personally identifiable information) to:

  • Provide our products and services and information to you.
  • Develop and test new products and services.
  • Respond to your inquiries and comments and provide customer service.
  • Send you updates (e.g., relating to special offers, features, and promotions), newsletters, marketing materials and other information from time to time, for which you will have the opportunity to either opt-in or opt-out.
  • Provide, improve, test and monitor the Website.
  • Diagnose or fix technology problems.
  • Manage our business.

Data Sharing
By using the Website, you agree that your name and basic contact information (including telephone number, email address, and street address) may be shared with Third-Party Presenters if you purchase tickets to their events. You also agree that your name and street address (but not your telephone number or email address) may be exchanged with other arts organizations and arts programmers as well as other select organizations. These organizations may attempt to contact you to promote products or services that they offer.  Such contacts will only be made with our consent, and we will only grant our consent when we consider the offer to be of potential interest and benefit to you. We do not sell, exchange, share, or rent any lists to political parties or candidates for political office. Credit card information is not made available to any third party and is considered completely confidential.

We may share your personally identifiable information when we have your consent.  For example, when you submit or post any content to the Website, you grant us permission to share that information. We will not disclose your personally identifiable information to third parties without your consent, except as set forth below or provided elsewhere in this Privacy Policy:

  • We may disclose your personally identifiable information to our vendors, subcontractors, and partners, and other third parties who provide services to us. However, they are only permitted to access your information in connection with performing such services and are not authorized by us to use the information for their own benefit.
  • We may disclose your personally identifiable information to protect the safety, rights, or property of the public, any person, or New York City Center; to investigate, prevent, or otherwise address suspected fraud, harassment or other violations of any law, rule or regulation or the Terms of Use for the Website; to detect, prevent or otherwise address security or technical issues; or as we believe is required by law, regulation, or legal process.
  • We do not sell or rent your personally identifiable information to third parties; provided, however, we may engage in a merger, acquisition, disposition, change of control, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of your information.

We may share non-personally identifiable information or generic aggregated demographic information with our partners or other third parties for any purpose.

Opting Out for Direct Mail and Data Sharing
If you do not want your name and/or contact information to be used in the manner stated above in “Data Sharing,” you may indicate this at the time you provide the information. If an "opt-out" option is not offered, or you decide after you have provided this information that you do not want us to share your information with any other organization, you may also notify us in an email addressed to info@NYCityCenter.org (subject line "do not share"). We cannot, however, remove your name from any third-party list; you will have to contact them directly.

The Direct Marketing Association (DMA) offers a Mail Preference Service that is designed to assist consumers in decreasing the amount of nonprofit or commercial mail they receive at home. For more information about this service, visit www.dmachoice.org.

Security
The security of your information is very important to us. We attempt to provide for the secure storage of your information by using commercially reasonable safeguards. Unfortunately, due to the inherent nature of the Internet and online communications, we cannot ensure the security of any information you transmit to us or guarantee that information on the Website or our servers will be free from unauthorized access by third parties such as hackers. Your use of the Website demonstrates your assumption of this risk.  New York City Center’s secure server software uses industry-standard Secure Socket Layer (SSL) encryption technology.  SSL encodes your personal information, including credit card number, name, and address, as it travels over the Internet enhancing the security of all transactions. If you prefer, you may get information about New York City Center or inquire about making a donation at 212.247.0430.

Other Websites, Application and Services
As a convenience to you, we may provide links to third-party websites, applications and services from within the Website. We are not responsible for the privacy practices or content of these third-party websites and services, and by providing a link we are not endorsing or promoting such third-party websites, applications, and services. This Privacy Policy and our Terms of Use do not apply to any third-party website, application, or service. Your browsing and interaction on any third-party website, application or service, including those that have a link on our Website, are subject to that third party's own rules and policies. When you link away from our Website, you do so at your own risk.

Social Media Data and Privacy
The Website may contain links to our presence on various social media platforms. As we do not operate or control such platforms, this Privacy Policy and our Terms of Use do not apply to your use of such platforms. In addition, you should be aware that personally identifiable information which you voluntarily include and transmit online in a publicly accessible blog, social network or other social media platform may be viewed and used by others. We are unable to control such uses of your personally identifiable information, and by using such services you assume the risk that the personally identifiable information provided by you may be viewed and used by third parties.

Social Media Participation Policy
New York City Center welcomes and encourages user participation in our social media communities including Facebook, Vimeo, YouTube, Twitter, and Instagram.  We have established the following guidelines to ensure a thoughtful and open online community.  We reserve the right to delete, or choose not to post, any comment including comments that contain any of the following: 
Comments promoting violence
Comments promoting illegal or questionable activities
Commercial promotion
Misinformation
Personal attacks
Profanity
SPAM/off-topic comments
Vulgarity

We welcome your opinions on New York City Center’s social media webpages but, we reserve the right to moderate accordingly.  Also, we make an effort to protect discussions from repeated comments.

California Residents
If you are a California resident, you have the right to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.

United States of America
Our Website is maintained in the United States of America. By accessing the Website from a jurisdiction outside of the United States, you freely and specifically give us your consent to export your personally identifiable information from your local jurisdiction to our servers in the United States and to store and use such information in the United States as set forth in this Privacy Policy.

Information of People from Outside the United States
New York City Center is based in the United States of America is governed under U.S. law. The New York City Center website is intended for individuals within the United States. If you are located in the European Union, New York City Center will, to the extent of its knowledge of your location, process your data only to the extent necessary to provide services or products that you have purchased or otherwise opted into receiving

If you have any questions or comments about this Privacy Policy or our privacy practices, you may contact us at info@NYCityCenter.org (please include the word "privacy" in the subject line).